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Problems setting up a Halifax monthly transfer from my nominated account


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Written on: 06.01.2010 [22:57]
Bradford
Bradford
Topic creator
Posts: 1
I had a Halifax saver which recently matured and was then transferred in to a nominated account. I don’t want to withdraw everything, but I would like to try and set up a Halifax monthly transfer so that I have a bit of extra money each month to play with. I have tried doing so online but it keeps telling me that I have to leave a minimum balance in the account or that there might be a problem online and that they cannot complete the transfer. But the thing is that I have tried several times now and it cant be just due to technical problems and I know that it is not about the minimum amount as I have left more than 5k in the account. What should I do?
Written on: 09.01.2010 [12:36]
Johnson
Johnson
Posts: 3
I think the only thing you can do is to go in branch and talk to someone. Either that or call the online help team I am sure they will have access to your details and will be able to tell you where the problems is. I have heard that several people have had problems in the past when it comes to transferring after the maturity date and that sometimes it just needs a bit of time. Good luck!
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