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Can the NatWest Actionline upgrade my account?


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Written on: 08.01.2010 [08:25]
Sprungfeld
Sprungfeld
Topic creator
Posts: 1
I currently have a Solo Card and I want to upgrade my account to the normal current plus account to get the real card and I was wondering whether I have to go into the branch or if the NatWest Actionline can sort things out for me? It takes forver for me to go into the branch so I don’t want to have to go unless absolutely necessary.
Written on: 10.01.2010 [08:19]
Prabhat
Prabhat
Posts: 1
I had to go in to the branch and then what was even worse is that I had to wait about 1 week for the deicions to “come back” apparently they deal with these things centrally and the branch doesn’t make the decision. What bull is that? What is the point in having a branch if you cant make a decision? You might as well just have call centres.
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  • Written on: 11.01.2010 [05:11]
    Sankara
    Sankara
    Posts: 1
    I think the Actionline can do it for you, just try calling up, it wont matter if they tell you know.