Internet & Telephone Banking

You may be able to manage your savings account online, if your bank or building society offers this service. There are even online savings accounts offered by internet banks, which are managed entirely via the internet. With online banking, you can view your account balance and transfer funds between accounts at any time, and it is also possible to print account statements for your records. The major advantage of online banking is that it is available outside of the usual weekday working hours; it is also generally safe and secure and there is no need to queue or travel to a high street branch in order to manage your account. As savings accounts are designed for longer-term investment and not for day-to-day access to cash, online banking is an ideal way to view your balance and monitor fund transfers into the account instantly and efficiently.

Telephone banking works in a similar way to internet banking. Most services are offered twenty-four hours a day, seven days a week, and may include instant fund transfer, ordering bank statements and receiving detailed information on further banking product offers. The services are accessible from anywhere in the world where telephone access is available, but there is often a different number to call if you wish to access telephone banking from abroad: check with your bank before you go. With telephone banking, customer service advisors are usually available for help with transactions, requests or problems relating to your account.